UX&Service Design

People interact with services every day of their lives: when they listen to music online, when they book a trip, when they watch a sporting event, when they use food delivery, etc.

We develop services considering the entire experience both for the end user and for the other stakeholders, using technology as a key element to have the best possible experience and, at the same time, we put people at the center of every project.

The following activities are part of our Methodology: research ethnography, trend, qualitative and quantitative research; Service Blueprint, market analysis and Benchmark; Customer Journey Map; Empathy Map, Information Architecture, Service Strategy definition, Personas, Ecosystem Map.